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Retail E-Commerce Solutions — Empowering Omnichannel Digital Growth & Efficiency

Includes omnichannel sales systems, private domain operation tools, and customized e-commerce ERP.

Store Build/User Ops/Supply Chain/Fulfillment · Amazon/Shopify Ready · Cost Reduction

Retail E-Commerce Solutions are designed for retailers "needing to unify online-offline channels, boost repeat purchases, and optimize supply chain fulfillment", covering brick-and-mortar, D2C brands, and cross-border e-commerce. Unlike single-platform operations, we offer end-to-end services: omnichannel store building → targeted user ops → smart supply chain → efficient fulfillment. Adapting to global platforms (Amazon, Shopify, Instagram Shopping) and supporting cross-border logistics (DHL, FedEx), we enable "online order-in-store pickup" "inventory sharing across warehouses" via data integration. Helping businesses increase GMV by 30%, repeat purchase rate by 25%, and fulfillment costs by 20%, it aligns with global e-commerce ecosystems and consumer habits.

1. Omnichannel Store Building & Operations

  • Multi-Platform Store Development:
  • D2C Store: Build Shopify/BigCommerce stores with custom themes, supporting loyalty programs, discount codes, and subscription models to solve "high third-party platform fees, low user retention";
  • Social Commerce Integration: Integrate Instagram Shopping, TikTok Shop to enable "content-to-purchase" (e.g., shoppable posts, live stream pop-ups, real-time sales dashboards);
  • Omnichannel Data Sync: Connect in-store POS (Square Retail) and online store data to enable "buy online, pick up in-store (BOPIS)" "unified member benefits across channels", avoiding "channel data silos, inconsistent user experience".
  • Targeted Ops Support: Provide user segmentation (behavioral tags like "price-sensitive" "high-frequency buyers"), personalized product recommendations (AI-powered homepage), and automated marketing (abandoned cart emails, birthday discounts) to boost conversion and retention.

2. Smart Supply Chain & Inventory Management

  • Global Inventory Sync: Unify inventory data across "suppliers-warehouses-region stores" to enable "one inventory pool" (e.g., auto-transfer warehouse stock for store shortages, prioritize nearest warehouse for online orders), solving "overstock and stockouts";
  • Demand Forecasting: Build AI models using historical sales, holidays (Black Friday/Cyber Monday), and weather data to generate auto-replenishment suggestions (e.g., "winter coat demand prediction"), reducing stockouts by 18%;
  • Global System Integration: Integrate with ERP (SAP Business One), WMS (Blue Yonder) to digitize procurement, receiving, and shipping, supporting batch tracking and expiry date management (compliant with food safety regulations like FDA).

3. Cross-Border Fulfillment & Payment

  • Multi-Scenario Fulfillment:
  • Local Delivery: Partner with DoorDash, Uber Eats for "30-minute delivery within 3 miles" (groceries, daily essentials);
  • International Shipping: Integrate DHL, FedEx, and regional carriers (e.g., Royal Mail for EU) with real-time tracking and customs clearance support (compliant with cross-border regulations like EU IOSS);
  • Fulfillment by Amazon (FBA): Support FBA inventory sync and order management, enabling "Amazon store + D2C store" unified fulfillment;
  • Global Payment Adaptation: Integrate PayPal, Stripe, Apple Pay, and regional payment methods (e.g., Klarna for EU, SEPA for Eurozone) with multi-currency support, reducing checkout abandonment by 20%.

4. Target Scenarios

  • 1. Brick-and-Mortar Retail Omnichannel: E.g., "US apparel chain omnichannel upgrade" — build Shopify store + BOPIS system, unify member benefits, growing GMV by 35% and repeat purchase rate from 20% to 42%;
  • 2. D2C Brand Cross-Border Ops: E.g., "UK beauty brand D2C expansion" — launch Shopify store with EU IOSS compliance, integrate DHL for shipping, achieving 40% annual GMV growth;
  • 3. Grocery E-Commerce Instant Delivery: E.g., "Canadian grocery chain fulfillment optimization" — partner with DoorDash for 1-hour delivery, cutting fulfillment costs by 22% and boosting customer satisfaction to 95%;
  • 4. Amazon Seller Omnichannel: E.g., "Chinese electronics brand Amazon + D2C" — sync FBA inventory with Shopify store, using automated marketing to increase repeat purchases by 25%.

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